Frequently Asked Questions

Everything you need to know about learning with CreativaFlor Atelier.

General Questions

How long do the courses last?

Our signature courses run between 4 and 12 weeks. You move at your own pace with lifetime access to all videos and resources.

Are classes live or pre-recorded?

All core lessons are pre-recorded for flexibility. We also host optional live monthly gatherings and seasonal workshops.

Can I enroll at any time?

Yes. Enrollment is always open and you gain instant access to the full curriculum upon registration.

Do I need any previous experience?

No prior experience is required. Our courses welcome complete beginners as well as experienced arrangers.

What happens after I finish a course?

You receive a certificate of completion and automatic access to the alumni community for continued inspiration and support.

Is a materials kit included?

A recommended shopping list is provided in each course. We also offer optional seasonal material kits shipped from our atelier.

Where can I buy the flowers and tools?

We partner with trusted local growers and online suppliers. Full source lists are updated seasonally inside each course portal.

Do I need special equipment?

Basic floral shears, vases, and foam are enough to begin. More advanced tools are suggested as you progress.

What is your refund policy?

We offer a 14-day gentle refund window if the course does not meet your expectations. Simply email [email protected].

How do I contact the support team?

You may reach us any time via the contact form or by email. We respond within 24–48 hours on weekdays.

Can I gift a course subscription?

Absolutely. At checkout simply select the “Gift this course” option and we will send a beautiful digital voucher directly to the recipient.